PRIVACY POLICY

This Privacy Policy must be read together with our Website terms and conditions located at www.cecileandboyd.com and our Returns Policy located at  ("Returns Policy").  By visiting www.cecileandboyd.com you are accepting and consenting to the practices described in this Privacy Policy.

What do we do with your information

  1. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
  2. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
  3. Cookies are pieces of information a website transfers to a user’s hard drive for record-keeping purposes.Cookies make surfing the web easier for you by saving your preferences and, tracking your online habits, traffic patterns, and making sure you do not see the same advertisement too often. The use of cookies is an industry standard. We may place a "cookie" on your browser to store and sometimes track information about you.
  4. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
    1. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you imply that you consent to our collecting it and using it for that specific reason only.
    2. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no.
    3. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us.
  5. We may disclose your personal information if we are required by law to do so or if you violate our Terms.

 

Payment & Security

  1. Payment will be made through Virtual Card Services.
  2. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
  3. Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate Virtual Card Services to obtain confidential information.
  4. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services' internet servers are protected by firewalls and intrusion detection systems.
  5. Cecile and Boyd does not have access to credit card details.
  6. Virtual Card Services continually reviews and enhances its security in line with technological changes.
  7. Virtual Card Services is 3DSecure compliant.
  8. Virtual Card Services is PCI-DSS compliant.

 

Third-Party Services

  1. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
  2. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
  3. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
  4. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
  5. Once you leave our store’s Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website’s Terms.

When you click on links on our store, they may direct you away from our Website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Age of Consent

By using this Website, you represent that you are at least the age of majority in the Republic of South Africa.

 

Changes to this Privacy Policy

  1. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this Privacy Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
  2. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us by email at: catalogue@cecileandboyd.com